Simply email our China Team at sales@hoiiy.com with your company details, product requirements, and estimated order volume. Our B2B team will respond within 2 business days with next steps.

HOIIY products are manufactured to international safety standards. Certifications available include CE, CB, and relevant regional compliance documentation. Please specify your target market when enquiring.

Yes. We offer full custom branding including logo placement, colour options, and bespoke packaging design. Our team will work with you from concept to production.

MOQ varies by product model and customization level. For standard wholesale orders, MOQ typically starts from 1000 units. For OEM/ODM projects, please contact us directly for a tailored quote.

Yes. HOIIY provides full OEM and ODM solutions for brands looking to develop custom air fryer products. We handle design, engineering, manufacturing, and quality assurance. Contact our China Team at sales@hoiiy.com to discuss your requirements.

Q: Can I get a tax invoice?

A: HOIIY is Singapore-registered but not GST-registered, so all invoices are non-GST.

• Individual orders — Non-GST invoice available on request.
• B2B orders (China Factory) — Commercial Invoice issued for customs and trade purposes.

For specific invoice requirements, please contact us before ordering.

We accept all major credit and debit cards (Visa, Mastercard), PayNow, HitPay, Apple Pay, Google Pay, and Shop Pay. All transactions are processed securely at checkout.

Yes. We offer B2B wholesale pricing for corporate gifting, hospitality, and bulk orders. Contact us at sales@hoiiy.com with your requirements for a custom quote.

Orders can be modified or cancelled within 30 minutes of placement, before processing begins. Please email us immediately at support@hoiiy.com with your order number. Once dispatched, cancellations are no longer possible.

HOIIY is primarily an online brand in Singapore — all local orders are placed through hoiiy.com and delivered islandwide. Our Singapore office and warehouse are not open for walk-in purchases. Physical factory showrooms are available in China and Vietnam for those in the region.

Yes. All components included in the original packaging — including the basket and crisper tray — are covered under the 12-month warranty against manufacturing defects. Damage from misuse or normal wear and tear is excluded.

Email us at support@hoiiy.com with your warranty certificate, order number, a description of the issue, and supporting photos and a short video. Our team will respond within 2 business days with next steps.

All HOIIY air fryers include a 12-month local warranty from the date of purchase, covering manufacturing defects. The warranty does not cover physical damage, water ingress, or faults from improper use.

Please photograph the damage and email us at support@hoiiy.com within 7 days of receipt. We will arrange a free replacement or full refund after assessment — no return shipping cost to you.

We accept returns within 15 days of delivery for unused, unopened items in original packaging. Items showing signs of use or missing accessories are not eligible. Visit our Returns Policy for the full process.

Yes. We deliver to all HDB flats, condominiums, and landed properties across Singapore. For condominiums with access restrictions, please ensure someone is available to receive the parcel or provide delivery instructions at checkout.

Yes. A tracking number will be emailed to you once your order has been dispatched. You can use this to monitor your delivery in real time via our courier's tracking portal.

We deliver to all residential and commercial addresses in mainland Singapore. Delivery to Sentosa is available. Restricted zones such as Jurong Island (industrial) may require additional arrangements — please contact us before ordering.

We offer free islandwide delivery for all orders in Singapore. Orders are processed the next business day and delivered within 1 business day after dispatch. Express options are available at checkout. See our Shipping & Returns page for full details.

• 8L Glass Air Fryer:
• FDA-Grade Zero Coating Glass Pot
• Bake Tray with Ceramic Coating (2pcs)
• Removable Partition Plate with Silicon Coating
• User Manual
• Warranty Card
• Secure Dual Packaging: Outer Master Carton with Inner Gift Color Box

We do not recommend using aluminium foil or parchment paper. Cooking directly in the coating-free glass pot and on the ceramic-coated bake tray is the healthiest and most effective way to use our appliance. All food contact parts are dishwasher safe for easy cleanup. For details, please refer to the instruction manual.

After each use, allow the unit to cool completely. Remove the glass pot and bake tray, then wash them with warm soapy water or place them in the dishwasher (top rack). Wipe the interior and exterior with a damp cloth. Never submerge the main unit in water. For details, please refer to the instruction manual.

Yes! HOIIY air fryers are great for baking. Use an oven-safe tin or silicone mould that fits inside the basket, reduce the temperature by about 10–20°C compared to a conventional oven, and check for doneness a few minutes early. For details, please refer to the instruction manual.

Taking the 8L Glass Air Fryer as an example — engineered to global CE, CB, RoHS, RF, EMC, and LFGB standards, your ultimate assurance for electrical safety and food-grade purity. Materials may vary by model; please refer to the individual product page or instruction manual for details.

Yes. HOIIY air fryers are optimised for cooking frozen foods directly. Simply add 3–5 minutes to the recommended cooking time and shake the basket halfway through for even results. For details, please refer to the instruction manual.

While HOIIY air fryers feature auto-shutoff and overheat protection, we recommend staying nearby during operation as a general kitchen safety practice. Never place the unit near flammable materials or in an enclosed cabinet. For details, please refer to the instruction manual.

We recommend using only HOIIY-approved accessories to ensure safe operation and to maintain your warranty. Third-party accessories may not fit correctly and could affect performance.

Please check individual product pages for the latest color options by model.

Every unit includes a printed instruction manual with quick-start guide and a recipe booklet featuring dishes from around the world. A full digital user manual is also available for download on our website.

Yes. All food-contact parts of the 8L Glass Air Fryer are dishwasher-safe, including the Zero-coated glass pot, the ceramic non-stick bake tray, and the silicone-coated non-stick partition plate. We recommend placing them on the top rack and using a gentle cycle to preserve the coating over time. For details, please refer to the instruction manual.

HOIIY air fryers are available in a wide range of capacities to suit every household — from compact 2L models perfect for individuals, all the way up to 12L units ideal for large families. We also offer a dedicated Pizza Edition designed for baking perfect pizzas at home. Check individual product pages for full specifications and recommended serving sizes.

Yes. Every HOIIY air fryer distributed in Singapore is fully certified with the local SAFETY Mark and fitted with a fused 3-pin plug. Beyond regional compliance, our products meet stringent international safety standards, including CB and CE certifications.

Unlike conventional air fryers that use metal baskets with non-stick chemical coatings (PTFE/PFOA), the HOIIY glass pot is made from FDA-grade, high-temperature resistant borosilicate glass — completely coating-free. You can see exactly what you're cooking at all times, and there's zero risk of coating degradation over time. The glass pot is fully detachable and dishwasher-safe, making cleanup effortless.

Yes — the HOIIY glass pot is completely coating-free. It is made from FDA-grade borosilicate glass with zero chemical coatings on any food-contact surface. The bake tray features a ceramic coating, and the partition plate uses a food-safe silicone coating. All three components are fully detachable and dishwasher-safe.

HOIIY glass air fryers differ from conventional air fryers in several key areas. Most air fryers use metal baskets with non-stick chemical coatings — HOIIY replaces this entirely with an FDA-grade borosilicate glass pot that is completely coating-free. Our 8L model offers dual-zone independent temperature control (4L+4L) with a removable partition plate, allowing you to cook two dishes simultaneously at different temperatures — a feature rarely found in mainstream brands. The up and bottom dual heating system with 3D air circulation ensures even cooking throughout, while the carbon fiber bottom heating element keeps food warm automatically after cooking. All food-contact components are fully dishwasher-safe. ...down to the internal copper wiring, which is built to twice the gauge of industry standard for greater durability and electrical efficiency."

Traditional non-stick air fryers use PTFE or similar chemical coatings on metal baskets. Over time and at high temperatures, these coatings can degrade. HOIIY's borosilicate glass pot eliminates this concern entirely — it is chemically inert, scratch-resistant, and maintains its integrity at high cooking temperatures. You also get full visibility into the cooking chamber, so you can monitor your food in real time without opening the fryer. For families who care about what their food comes into contact with, glass is simply the cleaner choice.

Yes. The HOIIY 8L glass air fryer features dual-zone independent temperature control. Insert the partition plate to divide the cooking chamber into two separate 4L zones, each with its own temperature and timer settings — cook chicken wings on one side and vegetables on the other simultaneously at different temperatures. When you remove the partition plate for full 8L capacity, use the MAX button to sync both zones with a single setting, perfect for larger meals like a whole roast chicken.

The HOIIY 8L glass air fryer comes with a removable partition plate that divides the cooking chamber into two independent 4L zones. Each zone has its own temperature and timer controls, so you can cook two different dishes simultaneously at different settings. When you want to use the full 8L capacity — for example, roasting a whole chicken — simply remove the partition plate and use the MAX button to sync both heating zones with a single control. The partition plate is food-safe silicone coated and fully dishwasher-safe.

Yes. The HOIIY glass air fryer supports smart app control via a companion app. Through the app, you can choose presets, set temperature, adjust timers, and monitor your cooking remotely. Full setup instructions and a dedicated section on app control are included in the user manual that comes with your unit.

Yes. The HOIIY glass air fryer is designed with family safety as a priority. The cooking pot is made from FDA-grade borosilicate glass — completely free from PTFE, PFOA, and other chemical non-stick coatings that can degrade at high temperatures. All food-contact components (glass pot, ceramic-coated bake tray, and silicone-coated partition plate) are made from food-safe materials and are fully dishwasher-safe.

The HOIIY 8L Glass Air Fryer is Singapore Safety Mark Certified and engineered to global CE, CB, RoHS, RF, EMC, and LFGB standards — your assurance for both electrical safety and food-grade purity. Compatible with Singapore's 220-240V electrical supply.

As with all electrical appliances, the air fryer should be operated by adults only and kept out of reach of young children during and after use.

The HOIIY 8L Glass Air Fryer is Singapore Safety Mark Certified and registered with IMDA (Infocomm Media Development Authority of Singapore). It is also engineered to the following international standards:

CE — European electrical safety
CB — International electrical safety (IEC)
RoHS — Restriction of hazardous substances
RF — Radio frequency compliance
EMC — Electromagnetic compatibility
LFGB — German food-grade safety standard (one of the strictest food-contact material standards globally)
These certifications cover both electrical safety and food-grade purity, ensuring the product meets rigorous standards across multiple markets.

The HOIIY 8L Glass Air Fryer uses a dual heating system: a SUS304 stainless steel heating element on top, and a carbon fiber heating element on the bottom.

What makes the carbon fiber bottom element unique is its auto-switch keep-warm function — once cooking is complete, it automatically switches on to a keep-warm mode to maintain food temperature without overcooking. Carbon fiber heats up faster and more evenly than traditional metal elements, making it more energy-efficient and responsive.

This dual heating design ensures consistent results whether you're air frying, roasting, or baking.

Yes. The HOIIY cooking pot is made from high-temperature resistant borosilicate glass — the same material used in laboratory glassware and premium cookware worldwide. It is engineered to withstand the full cooking temperature range of the air fryer (up to 200°C), making it safe for everyday high-heat cooking.

Unlike standard glass, borosilicate glass has a very low thermal expansion coefficient, meaning it resists thermal shock and won't crack from rapid temperature changes. It is also scratch-resistant, odour-neutral, and does not leach any chemicals into food — even at high temperatures.

The glass pot is LFGB-certified for food-grade safety and is fully dishwasher-safe."

The HOIIY 8L Glass Air Fryer operates at 2200W, 220-240V, 50/60Hz — fully compatible with Singapore's standard power supply. No adaptor or converter is required.

At 2200W, it is among the most powerful air fryers available on the market. This high wattage means faster preheating, more consistent high-heat cooking, and better results when air frying large quantities of food — particularly important for an 8L capacity unit where underpowered heating would result in uneven cooking.

More power, less waiting. More heat, better crunch.